“Research actually begins the moment we learn about a project, whether we acknowledge it or not. As user experience designers we aren’t content simply designing to specification. Instead, we ask questions; we take notes; we learn everything we can about our client and their audience—and that’s before we even begin! In this article, we explore [...]
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The Journal of Information Architecture is an international peer-reviewed scholarly journal whose aim is to facilitate the systematic development of the scientific body of knowledge in the field of information architecture.
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