IROAI

“I confess – I’m for it. And I’ll go even further – I think “making it up as you go along” is one of the greatest, and most important processes of any age.
No great explorer set out with a detailed set of explorer guidelines. They adjusted and discovered.
No great inventor set out with [...]

The BA must understand the core business needs and express them in clear, concise language (most commonly as formal business requirements).  The UX professional must understand the business problem, as well as how customers see it, and then they can begin the real work of making complex products usable and aesthetically [...]

Storyboards use little detail to communicate an idea. Developing a persona moving through a scenario helps the design team bridge the contexts of development and use. Patterns of behavior in the context of social settings gain a stake alongside functional requirements and demographic abstraction. And on a simpler level the storyboard [...]

Dan Klyn preda arhitectura informatiei la University of Michigan School of Information. Clientii sai includ: Incorrect Music, Lumber Liquidators, Time-Life, ShopAtHomeTV, American Girl, TJ Maxx, Artistry Cosmetics, Rose Brand, British Virgin Islands Tourism Board, Costa Del Mar, Tobacco-Free Florida, SIGGRAPH, Ross School of Business, NOOMA and world-famous folk music venue [...]

“If you’re a website designer, intranet manager or someone without much Information Architecture experience, this book answers all those questions you were afraid to ask.
Drawing on her many years experience of practising and teaching Information Architecture, Donna Spencer guides you through some simple steps to better IA and leaves you feeling [...]

The Ten Commandments Of User Experience
View more presentations from Nick Finck.

Laban Movement Analysis provides a language for notating and documenting physical movement—mostly for dance choreography, but in acting as well. Its purpose is to document specific movements in dance. There are three aspects of Laban Movement Analysis that my experience and research tell me have some interesting implications for UX design:

Effort Actions—which categorize [...]

A Kit For Building User Experience Teams in R&D Organizations
View more presentations from Paul Sherman.

The UX Canon according to Will Evans (with help from Dave Malouf)

Day 1 | Day 2 | Day 3
(from Johnny Holland)